Terms and Conditions
Operated by: Anika Leisure Ltd
Location: Anika Retreats, Guthrie, Forfar, Angus, DD8 2TL
Last Updated: 18 August 2026
1. ABOUT THESE TERMS
These Terms & Conditions apply to all bookings made with Anika Leisure Ltd, trading as Anika Retreats (“Anika Retreats”, “we”, “us” or “our”), for short-term wellness retreats, accommodation, treatments, experiences, activities and related services.
By making a booking with Anika Retreats, you confirm that you have read, understood and accepted these Terms & Conditions. Your booking is subject to these Terms & Conditions together with any specific terms displayed at the time of booking.
Nothing in these Terms & Conditions is intended to remove or restrict any rights you may have under applicable consumer law.
2. OUR RETREATS
Anika Retreats provides short-term wellness stays in Angus, Scotland, designed to offer guests an opportunity to rest, relax, reconnect and enjoy a peaceful wellness experience.
The exact programme, treatments, activities, accommodation and services available may vary depending on the retreat dates and package booked. Guests should carefully review the description of their chosen retreat before making a booking.
3. SITE DEVELOPMENT & UPCOMING FACILITIES
Anika Retreats is continually developing and enhancing the retreat experience. As part of our ongoing development, a dedicated reception area and sauna facilities are planned and will be introduced in due course. These facilities are currently under development and are not yet available for guest use.
Guests should be aware that certain areas of the Anika Retreats grounds may be temporarily closed, restricted or inaccessible while construction, landscaping, maintenance or other development works are being carried out.
We will aim to keep any works as discreet as reasonably possible and to minimise disruption to guests. However, during periods of development there may occasionally be some noise, activity, contractors or restricted access in designated areas of the property.
For safety reasons, guests must not enter, cross or use any area that has been closed, fenced off, signed as restricted or identified by Anika Retreats as being under construction.
The opening dates and availability of the future reception and sauna facilities are subject to change and cannot be guaranteed at the time of booking. The future availability of these facilities does not form part of the services included in a booking unless expressly confirmed by Anika Retreats.
Anika Retreats reserves the right to alter the development programme, facilities, layout and opening dates as necessary. We appreciate our guests' understanding while Anika Retreats continues to evolve and look forward to introducing these additional facilities as part of the future retreat experience.
4. PRICES
Our standard retreat prices are generally between £290 and £350 per stay, before any applicable discounts or promotional offers.
Prices may vary according to retreat dates, accommodation, availability, services and experiences included, seasonal pricing and promotional offers.
The price applicable to your booking will be confirmed at the time of booking. Any discount or promotional offer is subject to the specific terms of that offer and may not be combined with other discounts unless expressly stated.
5. BOOKING & PAYMENT
The full retreat balance is payable at the time of booking, unless Anika Leisure Ltd has expressly agreed an alternative payment arrangement with you.
A booking will be considered confirmed once the required payment has been successfully received and booking confirmation has been issued.
Payment must be made using the payment method made available by Anika Retreats or its booking platform.
Guests are responsible for ensuring that the information provided during booking is accurate, including their name, contact details, dates and any information relevant to their stay.
6. REFUNDABLE SECURITY & DAMAGE DEPOSIT
A £150 refundable security and damage deposit is required in addition to the retreat price.
This £150 deposit is separate from the cost of your retreat and is not a booking fee or cancellation charge.
The purpose of the security deposit is to protect Anika Leisure Ltd against reasonable costs arising from damage, loss, breakage, excessive cleaning or other issues associated with the guest's stay.
Subject to there being no outstanding charges, damage, loss, missing items or other reasonable deductions, the £150 security deposit will normally be returned within 3 days after departure.
The refund will normally be made using the original payment method where possible.
7. DEDUCTIONS FROM THE SECURITY DEPOSIT
Anika Leisure Ltd may deduct reasonable costs from the £150 security deposit where necessary to cover damage to accommodation, furnishings, fixtures or fittings, damage to equipment or facilities, lost keys or access devices, missing items belonging to Anika Retreats, excessive cleaning required as a result of the guest's actions, deliberate or negligent damage, costs arising from a serious breach of these Terms & Conditions, or other reasonable loss or expense caused by the guest.
Where a deduction is made, Anika Leisure Ltd will provide reasonable details of the deduction.
If the reasonable cost of damage, loss or other charges exceeds £150, the guest may remain responsible for the additional amount, subject to applicable law.
Guests should report accidental damage to Anika Retreats as soon as reasonably possible.
8. CANCELLATION BY THE GUEST
If you need to cancel your booking, you should notify Anika Retreats in writing as soon as possible.
Where cancellation is received 14 days or more before the scheduled arrival date, the full amount paid for the retreat will normally be refunded.
Where cancellation is received between 7 and 13 days before the scheduled arrival date, 50% of the retreat price will normally be refunded.
Where cancellation is received less than 7 days before the scheduled arrival date, the retreat price will normally be non-refundable.
These cancellation terms do not affect any rights or remedies that cannot legally be excluded or restricted under applicable law.
9. SECURITY DEPOSIT FOLLOWING CANCELLATION
The £150 refundable security and damage deposit is separate from the retreat price.
Where a guest cancels before their stay and there are no outstanding charges or other lawful deductions applicable to the booking, the security deposit will normally be returned.
The security deposit will not automatically be treated as a cancellation fee.
10. TRANSFERRING A BOOKING
Guests may request to transfer their booking to another person instead of cancelling. All booking transfers must be approved by Anika Retreats in advance.
The replacement guest must meet all applicable requirements for the retreat, including applicable age requirements, accommodation requirements, health and participation requirements, dietary or other relevant requirements and any other conditions applicable to the particular retreat.
Anika Retreats reserves the right to refuse a transfer where the proposed replacement guest does not meet the applicable requirements.
Any difference in price between the original booking and the replacement booking may be payable.
A booking transfer does not automatically change the original booking's payment or cancellation terms.
11. AGE REQUIREMENTS
Certain retreats, accommodation arrangements, treatments or activities may be subject to minimum or maximum age requirements.
Guests must provide accurate age information when booking. Where a booking is transferred, the replacement guest must meet all applicable age requirements.
Anika Retreats reserves the right to refuse participation or accommodation where a guest does not meet an applicable age requirement.
Where an age requirement applies to a particular retreat, this will be communicated as part of the booking information wherever reasonably possible.
12. HEALTH & WELLNESS
Anika Retreats offers wellness experiences intended to support relaxation, wellbeing and personal development.
Our retreats, treatments and activities are not intended to diagnose, treat or cure medical conditions and are not a substitute for professional medical advice or treatment.
Guests are responsible for determining whether they are medically and physically able to participate in any activity, treatment, exercise or wellness experience.
Before attending, guests should seek appropriate medical advice if they have any concern about whether a particular activity or treatment is suitable for them.
Guests must notify Anika Retreats as soon as reasonably possible of any condition, injury, allergy, disability, dietary requirement or other circumstance that could reasonably affect their safety or ability to participate.
Where appropriate, Anika Retreats may ask for additional information or recommend that a guest consult a qualified healthcare professional before participating.
13. PARTICIPATION IN ACTIVITIES
Guests participate in activities, treatments, exercises and experiences at their own discretion and must follow reasonable instructions provided by Anika Retreats, its staff, practitioners, instructors or representatives.
Anika Retreats reserves the right to modify, restrict or decline participation in an activity where we reasonably believe doing so is necessary for the health, safety or wellbeing of the guest, other guests or our team.
Guests must immediately notify Anika Retreats of any accident, injury, illness or concern occurring during their stay.
14. DIETARY REQUIREMENTS & ALLERGIES
Guests should provide details of dietary requirements, allergies and relevant food restrictions at the time of booking or as soon as reasonably possible afterwards.
We will make reasonable efforts to accommodate notified dietary requirements. However, guests with severe or potentially life-threatening allergies remain responsible for clearly communicating their requirements and taking appropriate precautions.
Anika Retreats cannot guarantee that an environment or food preparation area will be completely free from allergens.
15. CABIN OCCUPANCY & ACCOMMODATION
Each cabin at Anika Retreats is intended to provide a private and peaceful environment and may accommodate a maximum of two guests only, unless Anika Retreats has expressly agreed otherwise in writing before arrival.
Only the guests named on the booking may stay overnight in the cabin. Guests may not bring additional overnight guests, substitute guests or additional occupants without the prior written permission of Anika Retreats.
The maximum occupancy of two people per cabin is a strict condition of the booking.
Anika Retreats reserves the right to terminate a guest's stay where more than two people occupy a cabin without prior written approval, subject to applicable law.
Guests must treat the accommodation, grounds, furnishings, facilities and equipment with reasonable care and must not remove property belonging to Anika Retreats from the premises.
Any significant damage, loss or breakage should be reported promptly.
16. PARTIES, EVENTS & UNAUTHORISED GATHERINGS
Anika Retreats is a private wellness retreat intended to provide guests with peace, privacy, relaxation and a respectful environment.
Parties, celebrations, events, gatherings and functions are strictly prohibited unless expressly authorised in writing by Anika Leisure Ltd before the booking is made.
Guests must not invite additional people onto the property for the purpose of holding a party, gathering or event.
Any unauthorised party, event, gathering or significant disturbance may result in the immediate termination of the guest's stay without refund, subject to applicable law.
Any resulting damage, excessive cleaning, loss or other reasonable costs may also be deducted from the refundable security and damage deposit, with the guest remaining responsible for any additional reasonable costs where applicable.
17. SMOKING, VAPING & TOBACCO-FREE GROUNDS
Anika Retreats operates a completely smoke-free and vape-free environment.
Smoking, vaping and the use of tobacco or nicotine products are not permitted anywhere on the Anika Retreats property or grounds.
This includes cabins, accommodation areas, outdoor areas, gardens, paths, entrances, communal spaces and any other area forming part of the Anika Retreats property.
Guests must not smoke or vape anywhere on the grounds.
Any breach of this rule may result in a cleaning charge, deduction from the refundable security and damage deposit and, where the breach is serious or repeated, termination of the guest's stay without refund, subject to applicable law.
Guests are responsible for ensuring that anyone accompanying them complies with this requirement.
18. GUEST CONDUCT
Anika Retreats aims to provide a peaceful, respectful and welcoming environment.
Guests are expected to behave appropriately and respectfully towards other guests, Anika Retreats staff, practitioners, instructors, contractors, suppliers and the property and surrounding environment.
Threatening, abusive, violent, discriminatory or seriously disruptive behaviour is not permitted.
Anika Retreats reserves the right to require a guest to leave the retreat without refund where their behaviour is seriously disruptive, threatening, abusive, unsafe or materially affects the wellbeing, safety, privacy or enjoyment of other guests or staff, subject to applicable law.
19. ALCOHOL & DRUGS
Illegal drugs are strictly prohibited anywhere on the Anika Retreats property.
Guests must comply with any property-specific rules concerning alcohol.
Anika Retreats reserves the right to refuse participation in an activity where a guest appears to be under the influence of alcohol or drugs and their participation could reasonably create a safety risk.
Any serious breach of these requirements may result in termination of the guest's stay without refund, subject to applicable law.
20. PRIVACY, RECORDING & SMART GLASSES
Anika Retreats is committed to providing guests with a genuine sense of privacy and personal space.
The use of Meta smart glasses, camera glasses, recording glasses or any similar wearable device capable of photographing, filming or recording people is strictly prohibited anywhere on the Anika Retreats property.
Guests must not use any device or technology to photograph, film, record or monitor another guest, staff member, practitioner or visitor without their express permission.
This rule applies to all areas of the property, including cabins, outdoor areas, gardens, wellness areas and communal spaces.
The restriction exists to protect the privacy, dignity and comfort of every guest and to maintain the confidential and peaceful nature of the retreat.
Anika Retreats reserves the right to require a guest to stop using such a device immediately and, where a serious or deliberate breach occurs, may terminate the guest's stay without refund, subject to applicable law.
21. PHOTOGRAPHY & FILMING
Guests must respect the privacy of other retreat participants.
Guests must not photograph, film, livestream, record or publish identifiable images, video, audio recordings, conversations or personal information relating to another guest without that person's express permission.
This includes recording other guests in the background of photographs or video where they can reasonably be identified.
Anika Retreats may occasionally take photographs or video footage for operational, promotional or marketing purposes. We will obtain appropriate permission or consent where required before using identifiable images of guests for promotional purposes.
22. CHANGES TO THE RETREAT PROGRAMME
The exact retreat programme may occasionally need to change.
Anika Retreats may alter an activity, treatment, practitioner, meal, timetable, accommodation arrangement or other element of a retreat where reasonably necessary due to weather, safety considerations, practitioner or supplier availability, operational requirements, illness, maintenance, availability of facilities or circumstances outside our reasonable control.
Where reasonably possible, we will provide an alternative experience or arrangement of comparable value.
23. CANCELLATION BY ANIKA RETREATS
In exceptional circumstances, Anika Retreats may need to cancel or materially change a retreat before the guest's arrival.
Where this happens, we will notify affected guests as soon as reasonably practicable.
Where Anika Retreats cancels a booking for reasons within our responsibility, we will provide an appropriate refund or alternative arrangement in accordance with applicable law and the circumstances of the cancellation.
We recommend that guests consider appropriate travel insurance to protect against additional costs associated with travel, accommodation or other arrangements.
24. EVENTS OUTSIDE OUR REASONABLE CONTROL
Anika Retreats will not be responsible for failure or delay in providing services where this results from circumstances beyond our reasonable control.
Such circumstances may include severe weather, flood, fire or other natural events, utility failure, government action, public health emergencies, transport disruption, industrial disputes, serious illness, damage to the property or other unforeseen circumstances outside our reasonable control.
Where such circumstances affect a booking, we will communicate with affected guests and seek to provide a reasonable alternative where possible.
Nothing in this section removes any legal rights you may have.
25. PERSONAL BELONGINGS
Guests are responsible for their personal belongings during their stay.
Guests are encouraged not to bring unnecessary valuables to the retreat.
Anika Retreats will not be responsible for loss, theft or damage to personal belongings except where liability cannot lawfully be excluded or where the loss results from our negligence or other legal responsibility.
26. PERSONAL INFORMATION & DATA PROTECTION
We will process personal information in accordance with applicable UK data protection legislation and our Privacy Policy.
Personal information may be used to process and administer bookings, communicate with guests, provide retreat services, process payments, manage health, dietary or participation information where necessary, meet legal obligations and provide appropriate customer support.
Where a third-party booking platform is used, including SuperControl, relevant information may be processed through that platform in accordance with the platform's applicable privacy arrangements.
27. THIRD-PARTY SERVICES
Certain treatments, activities, experiences, transport or other services may be provided by independent practitioners, instructors, contractors or third-party suppliers.
Where third-party services are provided, their own terms and conditions may also apply.
Anika Leisure Ltd will take reasonable care in selecting third-party service providers but cannot guarantee the continued availability or performance of every third-party service.
Where a third-party service becomes unavailable, Anika Retreats may provide a suitable alternative where reasonably possible.
28. COMPLAINTS
If you experience a problem during your stay, please notify Anika Retreats as soon as reasonably possible.
We strongly encourage guests to raise concerns during their stay so that we have a reasonable opportunity to investigate and, where possible, resolve the matter.
Complaints should be submitted in writing where possible. We will consider complaints fairly and aim to respond within a reasonable period.
29. LIABILITY
Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
Subject to the above, Anika Leisure Ltd will not be responsible for losses that are not reasonably foreseeable or for losses arising from circumstances outside our reasonable control.
Guests remain responsible for their own actions and for any damage, loss or expense caused by their failure to comply with these Terms & Conditions.
Nothing in these Terms & Conditions affects your statutory consumer rights.
30. CHANGES TO THESE TERMS
Anika Leisure Ltd may update these Terms & Conditions from time to time.
The Terms & Conditions applicable to your booking will generally be those accepted at the time of booking, unless a change is required by law or is otherwise communicated to you.
31. GOVERNING LAW
These Terms & Conditions and any dispute arising from your booking or stay shall be governed by the laws of Scotland, subject to any mandatory consumer rights that apply to you under applicable law.
The Scottish courts shall have jurisdiction where permitted by law.
32. CONTACT DETAILS
Anika Leisure Ltd
Trading as Anika Retreats
Angus, Scotland
Email: hello@anikaretreats.co.uk
Telephone: 07824379583
Website: https://anikaretreats.co.uk/
33. ACCEPTANCE OF THESE TERMS
By completing a booking with Anika Retreats, you confirm that you have had an opportunity to read these Terms & Conditions and agree to be bound by them.
We look forward to welcoming you to Anika Retreats.
Anika Leisure Ltd
Trading as Anika Retreats
Angus, Scotland